FAQ

 PLEASE READ BEFORE PURCHASING:

 

SHIPPING

Standard shipping is 5-7 Business Days $6.99 .

 

SALE orders ship out in the order in which they are received due to the high volume of SALE orders, PLEASE ALLOW 5-10 BUSINESS DAYS ON ALL SALE ORDERS to process and ship. If a product ordered is on backorder you will be will notified via email.  Holidays do not count as a business day. All orders placed after 5pm EST will start processing on the following business day.

ORDERS ARE SHIPPED MONDAY - FRIDAY !

No orders are shipped out on weekends

Business Hours 10:00 am - 5:30pm

 RETURN POLICY

ALL SALES ARE FINAL.

 NO REFUNDS/NO EXCHANGES/NO CANCELATIONS/DAMAGED/

For any INCORRECT ORDERS PLEASE Contact us within 24 hours of receiving your package.  loveegaloreinfo@gmail.com

HOW MUCH HAIR DO I NEED?

16-22: 3 bundles

24-30” or longer: 4-5 bundles  

Please keep in mind that the longer your hair, the shorter the weft will be. Add an extra bundle if you love your hair to be extremely full.

 

WHEN DO I RECEIVE TRACKING INFORMATION?

Tracking information is emailed to the email address on your order form on the day that your order ships out, you will NOT receive a tracking number as soon as your order is placed.

ALL ORDERS ARE SHIPPED WITH USPS.

We ship all packages with SIGNATURE CONFIRMATION. Meaning, someone must be there to sign for the package. USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up,if necessary. No refunds will be issued for refused or abandoned shipments.

Incomplete or incorrect address information is the major cause of shipment delays. Please check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package.

MAINTENANCE

We recomend using a professional hair stylist to assist with your hair installations 

1. Shampoo at least once a week

2. Rinse thoroughly with lukewarm water

3. Apply conditioner, comb through with a wide tooth comb, starting from the ends working your way up to the roots

4. Rinse out conditioner thoroughly

5. Let hair air dry

Keep styling products use at a minimum to avoid build up

For Wavy & Curly hair use a spray bottle filled water to maintain the curl pattern

If you are going for the “WET” look use a leave in conditioner & water

DO NOT USE PRODUCTS THAT ARE ALCOHOL BASED it will strip the hair of its natural oils .